We are Gilmor Hair & Beauty Limited (“We”) and we are committed to safeguarding your privacy. The aim of this Privacy Statement is to explain to you in plain language what personal information or we collect from you and why, how we handle and protect personal information, and how to exercise your privacy rights and choices.
This policy (and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following to understand our views and practices regarding your personal data, how we will treat it and the cookies that we use.
What personal data do we collect?
Information you give us. This is information about you that you give us by filling in forms on our site by corresponding with us by phone, e-mail or otherwise. When you shop on our website it includes personal information such as your name, email address, phone number, invoice/delivery addresses and the IP address used to connect your computer to the internet are collected by us.
Information we collect about you. With each site visit we automatically collect the following technical information, including electronic device used, such as the make and model, operating system, internet browser and also which pages of the site are visited and for how long.
How do we process the data?
Your data will be collect and processed with regards to Processing and delivering of orders. (if you have opted in to receive marketing names, email addresses, contact numbers, postal addresses may also be used to send you marketing communications). Clear instructions on how to opt-out of these communications are included in any email marketing we may send out.
Who will process this data?
All personal data is stored on secure servers.
Personal data is stored on secure servers. We may share this information with third party service providers such as courier companies delivering orders, mailing companies sending postal mail, email service providers sending emails and texts (SMS) and payment service providers processing payments.
Why are we processing this data?
We require this information to process and fulfil your order, it also helps us to ensure that content on our sites is presented in the best way for you and the electronic device used to access the content. To send you information regarding our products, services or news on upcoming education courses or events (if requested by you), protect you and us against fraud and to notify you about changes to our service.
When will this data be processed?
This data will be processed when your order is picked, packed and dispatched by one of our branches, or if you enter a competition or free prize draw. It will also be used every time we send a marketing communication, if you have opted in and the communication is deemed by us to be relevant to you.
Any user specific browsing data will be retained for 1 month after you last visited our site, after which time it will be deleted.
Unsubscribing from marketing communications
All marketing emails we send out have clear instructions to unsubscribe from any further communications.
Right to access your data
You have the right to request a copy of the data we hold about you, or to have your data erased in certain circumstances. Please contact us if you’d like to request this. Please note that depending on your interactions with us, some data may need to be retained due to legal requirements.