We're shipping like crazy but you may experience some delay on your order.

Shopping cart

close
  • No products in the cart.
Free Worldwide Shipping

Restrictions apply*

1000's of products

View our extensive range of products

Next Day Delivery

Available on orders before 1pm

Our help centre...

An incorrect item has arrived. What can I do?

Our excellent rate of perfectly picked orders makes us proud.

However, if there happens to be an occasion in which we send out an incorrect item, please let us know by sending an email over to customerservices@gilmor.co.uk including the following:

  • Your name and order number.
  • The incorrect item(s) received and the item(s) expected.
  • Attach clear photos of the incorrect item(s) received.

  • As soon as we have investigated why you have received an incorrect item we will respond with the most appropriate resolution.



    Need further assistance? Give us a message!

    We endeavor to respond to you within 24-48 hours. During our normal working hours (Monday - Friday).

    ABOUT OUR SHOP

    From our humble beginnings with only a small shop and a van, we have grown into the largest independent hair and beauty supplier in Wales.

    We have continued to grow through our commitment to keep up to date with the latest innovative products and market trends.

     customerservices
    @gilmor.co.uk

     Unit 1A Enterprise Way
    Great Britain, NP20 2AQ

     Support available
    during working hours

     Free Worldwide Shipping
    on all orders.

    Sign up to receive news, exclusive offers & more...

    Trade card available in-store.

    Scroll To TopScroll To Top