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Our help centre...

I’d like to cancel my order. How can I do this?

We are sorry that you wish to cancel your order. If there is anything we can do to keep your business then we would be more than happy to help. Please contact us via the below form contact form.

If you would still like to proceed with the cancellation of your order, use the contact form below and please include the following:

  • Your name and the relevant order number.
  • The item(s) you wish to cancel.

  • Items are usually sent to be picked very quickly so your order may already be on it’s way. Don’t worry though, please check out returns policy here for more information on returning your order.

    Need further assistance? Give us a message!

    We endeavor to respond to you within 24-48 hours. During our normal working hours (Monday - Friday).


    From our humble beginnings with only a small shop and a van, we have grown into the largest independent hair and beauty supplier in Wales.

    We have continued to grow through our commitment to keep up to date with the latest innovative products and market trends.


     Unit 1A Enterprise Way
    Great Britain, NP20 2AQ

     Support available
    during working hours

     Free Worldwide Shipping
    on all orders.

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    Trade card available in-store.

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