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Our help centre...

I ordered an item that is out of stock. Why is it on the website?

We aim to fulfil all of our orders as efficiently as possible, your business is very important to us and we are continually revising our stock levels to provide a better service.

Occasionally an item may be out of stock, if this is the case then we aim to let you know as soon as possible.

If our warehouse is out of stock then we always search for your products in each of our branches. If we manage to locate your item then you will be made aware of a slight delay.

If we are unable to find the items required then we will inform you via email immediately and process a refund as soon as possible.

Need further assistance? Give us a message!

We endeavor to respond to you within 24-48 hours. During our normal working hours (Monday - Friday).


From our humble beginnings with only a small shop and a van, we have grown into the largest independent hair and beauty supplier in Wales.

We have continued to grow through our commitment to keep up to date with the latest innovative products and market trends.


 Unit 1A Enterprise Way
Great Britain, NP20 2AQ

 Support available
during working hours

 Free Worldwide Shipping
on all orders.

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