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Terms & Conditions



This agreement applies as between you, the user of this website or purchaser and Gilmor Hair and Beauty Newport Ltd, the owner(s) of this website. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

We recommend that you keep a copy of these Terms for future reference.

The term 'Gilmor Hair & Beauty' or 'us' or 'we' refers to the owner of the website whose registered office is Gilmor Hair & Beauty Newport Ltd, 1B Enterprise Way, Newport, South Wales, NP20 2AQ. The term 'you' refers to the user or viewer of our website.

Accounts & Purchasing

In order to purchase Goods on this website users are required to create an account which will contain certain personal details and payment information which may vary based upon a user’s use of the website as we may not require payment information until a purchase is to be made. By continuing to use this Website you represent and warrant that:

By signing up with a trade account you are confirming that you hold a recognized qualification in either the Hairdressing or Beauty industry.

When signing up with a Trade account you are confirming that you are qualified in the hair or beauty industry and are competent in using the products you wish to purchase from our website.

We will not be held responsible for any damages or injury sustained as a result of using products we sell.

We randomly ask for proof of professional status to ensure that our customers meet the requirement of a Trade customer. We maintain the right to refuse to fulfil an order if we believe that you do not meet these requirements.

Pricing & Availability:

Prices are liable to change without prior notice. If an item you have ordered goes out of stock you will be contacted as soon as possible with an alternative or another arrangement.


Payment is due in full before goods are dispatched. If for any reason payment does not clear, the goods remain the property of the seller until paid for in full. Any additional costs in recovering the property will be charged to the Buyer.


All items are guaranteed according to the manufacturer’s warranty conditions.


Non standard items such as furniture or special order items, cannot be cancelled prior to dispatch. Cancellation after despatch cannot be accepted. Goods that have been refused by the buyer when delivery has been attempted will be subject to a handling charge of the carriage costs plus 25% in addition to any other remedies open to the seller.

Course cancellations will be refunded less 25% with 14+ days’ notice of cancellation, if less than 7 days notice unfortunately no refund will be given.  Courses are non-refundable and non-transferable.  We reserve the right to cancel a course where numbers are insufficient, in this event we will contact you 7 days prior to the course date to advise of an alternative date or arrange a refund. We will not be liable for any travel expenses, childcare, potential loss of income or any associated costs.


Whilst every effort has been made to check the accuracy of the information contained within this site, Gilmor Hair & Beauty does not warrant the accuracy of the information contained herein. Further, Gilmor Hair & Beauty will not be liable for any direct, indirect or consequential loss arising from the use of the information and material contained within this website or any other site which the user may access through this website. Further, Gilmor Hair & Beauty will not be liable for any direct, indirect or consequential loss arising due to the user’s access to any other providers, operators, organisations or persons referred to directly or indirectly within this website.


BALMAINHAIR10: Minimum purchase of £25.00.

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